Principles of Retailing. Retailing is a major business format in which you sell goods and services directly to end consumers. While the types of retail providers are virtually limitless, several ...

The SMCR model represents the process and phenomenon of communication. The acronym stands for source, message, channel and receiver, and this theory lays out the different components that form the net ...

Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...