GREENSBORO, N.C. — 2 Wants To Know got back $5,313 for folks in the month of May. that's a pretty good chunk of change. How did that happen? We have a group of volunteers working in the Call For ...

Have you noticed how hard it can be to get a consumer issue solved? Years ago, major companies had teams of telephone reps who were focused on answering your call and getting you the help you need.

At some point or another, you’ve likely received a defective product you’ve purchased from a retailer. Or, perhaps a service you paid for doesn’t meet agreed upon expectations. Whatever the case, ...

Auto-related complaints topped the list for the ninth year in a row, with consumers reporting issues involving deceptive advertising, lemon vehicles, and incomplete or faulty repairs. More than $890 ...