Meta CEO Mark Zuckerberg said moving teams from California to Texas and other states would help address concerns of ...

Moderation was named one of the best books of 2025 by The New Yorker, Slate and Time magazine. ASU grad Savhanna Freeman ...

KAMPALA, Uganda — A man who says he is "destroyed" after working as a content moderator for Facebook has filed a lawsuit accusing the company of human trafficking Africans to work in an exploitative ...

Content moderation has always been a nightmare for Meta. Its new content-moderation policy is a huge change — and it could be an improvement. Mark Zuckerberg's "apology tour" from the past few years ...

The lawsuit alleges that Meta and an outsourcing company used by the social network don't provide enough support and mental health care to content moderators. Queenie Wong was a senior writer for CNET ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

TikTok is the home of viral cooking hacks and dance videos — but it's also the latest social media company with a content moderation problem. Candie Frazier, who works as a contracted content ...

For content creators, automating time-extensive, repetitive and error-prone tasks is an assured path toward efficiency and, ultimately, an increase in revenue. Content moderation is one area that, ...