Leave it better than you found it: in essence, that is customer service. Customer service helps people and organizations to do things that they can’t do, without you. Customer service is a measure of ...

Forbes contributors publish independent expert analyses and insights. Jack Kelly covers career growth, job market and workplace trends. Customer service workers have a challenging and mostly thankless ...

Going into an interview can be intimidating but having a few questions up your sleeve can help you feel more confident and in control. It shows the interviewer that you’re enthusiastic about the job ...