Data pervade businesses in every industry -- some more than others, to be sure, but whether you're in financial services or hi-tech manufacturing, data is increasingly the lifeblood of decision-making ...

NEW DELHI (ZDNet India)--Enthused by the latest CRM technology, companies are scrambling to implement CRM solutions and integrate all their customer contact points. The objective? Leverage information ...

Designing and implementing a successful voice of customer strategy is no small feat. Goals need to be set, quantitative and qualitative data-gathering methods need to be chosen, and technology for ...

Good data translates into a good customer experience. The more you know about your customers, the better you are at giving them the experience they expect. It has become an invaluable business asset, ...

Learn what change data capture is, why it exists and how to use it to maintain a historical record of changes to your database. Image: garrykillian/Adobe Stock Change data capture is a data management ...

The phrase “garbage in, garbage out” is an adage from the early days of computing but should arguably be the mantra for AI today. Errors during data capture are not just carried forward; they are ...

Achieving a successful personalized marketing campaign that, in turn, creates a profitable business model all comes back to data management. One challenge facing printing and marketing services ...

The packet capture, or PCAP, requirement’s short timeframe and potentially massive data loads caused one expert to doubt whether it would be useful after a real cybersecurity incident. Data Governance ...

When he was playing in goal for the Bowdoin hockey team back in the ’90s, Dave Lehanski ’96 often thought, “Why are there only two stats for goalies? Why just goals against average and save percentage ...