In today’s fast-paced business landscape, customer service is no longer a support function. Advancements in technology have transformed the contact center into a core value driver for the business.

Why engineers are making software defined automation, digital twins, soft PLCs and other agnostic tools part of the manufacturing automation toolkit. Change is happening at record speed. More ...

As 2025 approaches, manufacturers that embrace digital transformation—through advanced automation, IoT-enabled equipment and AI-driven insights—will be better equipped to enhance efficiency and remain ...

The top automation stores in Design News so far in 2025 show a range of issues. Some reveal technology advances, while others reveal social pressures such as tariffs and worker shortages. One major ...

Human-machine interfaces (HMIs) facilitate interaction between a human operator and a machine, allowing users to control machinery and receive feedback while ensuring smooth and efficient operation.

Identify and address the critical questions that consistently impact automation project outcomes across diverse industries like food processing, pharmaceuticals and transportation. Learn technical ...

Low-cost automation offers accessible solutions for manufacturers seeking to improve production without substantial capital investment. Simple automation tools like gravity-fed systems, basic sensors, ...