Cynthia Tee serves as the Chief Technology Officer at Smartsheet, where she spearheads the development of the company's innovative products. Technology's rapid advancement presents challenges, ...

Does “Off-the-Shelf” Contact Center Integration Really Work? Your email has been sent CRM and contact center solutions promise seamless integration in a few clicks, but that’s rarely how it goes. See ...

Zoho Corporation, a leading global technology company, today announced numerous enhancements to Zoho One, its all-in-one business software platform, featuring an evolution in the user experience that ...