“My mother made me a scientist,” recalled physicist Isidor Rabi, Nobel Prize laureate. “‘Izzy,’ she would say, ‘did you ask a good question today?’” Another Nobel laureate, Elie Wiesel, has likewise ...

How to make other people feel heard and understood. When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In ...