Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Nov 21, 2024, 08:15am EST Nov 21, 2024, 09:18am EST An organization’s ...

Windows is laying the groundwork for a future where AI agents operate as first-class participants in the OS—governed, identifiable, and securely contained. We are all familiar with the basic concept ...

Agent decisions are influenced by timing, prior context, system state, and probabilistic reasoning. The same request issued twice may produce different results. A failure that happens once may never ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...

Many higher education institutions are migrating their data centers to a cloud operating model. It's a movement that has its roots over a decade ago. And while that may not be news, it's a growing ...

Strong top-line and bottom-line growth came from both higher pricing power and lower costs and expenses. Its Smart Industrial operating model adds value to customers with data and software ...

What are open-source operating systems? Underpinning an operating system, for example Windows on your PC or Android on your phone, is many, many lines of code. Allowing anyone to inspect the source ...

With cybersecurity threats on the rise and data breaches occurring almost every week, it’s natural to ask: What is the most secure operating system (OS)? Unfortunately, the answer isn’t ...