No matter the size or scope of an organization, there is little question that everyone wants to find ways to improve their performance. Baseball teams use sabermetrics; companies often use the stock ...

Process mining and Generative AI are two powerful technologies that are revolutionizing the field of data science. Process mining involves extracting knowledge from event logs to gain insights into ...

Gaining a full understanding of agency business processes is essential as governments deploy more digital services to meet growing public needs. Agencies must have insights into existing processes ...