Bill, a counseling client of mine, sat in front of me, looking like he had just seen a ghost. He said, "Dr. Jeff, I can't believe they fired me. I busted my chops for that company." Bill was referring ...

When employers turn prospective employees away from jobs, it's not always because the applicants lack the right stuff. Many of them are victims of lousy interviewers. Employers who don't know how to ...