Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

Accounts of people developing psychosis — which renders them unable to distinguish between what is and is not reality — after interacting with generative artificial intelligence (AI) chatbots have ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

People are reporting psychotic breaks after chatting with A.I. bots. Experts say companies must build guardrails to protect mental health. Users say human-like A.I. chatbots can worsen delusions and ...