A failed app rollout has created turmoil in reliability and a worry for consumers and investors. The company has committed $20-30 million to address its app issues and restore reliability and customer ...

In May, Sonos updated its mobile app—to the dismay of many users. With missing features and bugs, customers complained about a loss of functionality and hardware not working the way it should. As ...

When Sonos said in late January that some of its earliest speaker models were going to lose full software support starting this spring, the backlash in the Sonos community was swift. Sonos customers ...

Addressing blowback from Sonos’ wildly unpopular app redesign will cost the company $20 to $30 million “in the short term,” according to CEO Patrick Spence. During Sonos’ fiscal Q3 2024 earnings call ...

Conrad’s list of previous gigs in senior engineering and product roles at companies like Pandora, Snapchat, Quibi, and Apple makes him a strong choice as Sonos’ interim CEO. But that doesn’t mean it’s ...

Facepalm: Sonos, which boasts a user base of approximately 15.3 million households, was once known for delivering reliable products. However, the company recently surprised many by rolling out a ...

Sonos’ software has historically been one of its biggest differentiators …but Amazon is leading a wave of improved AI in music apps Sonos knows change is coming, but may not be able to adapt Sonos has ...