Verizon has launched a premium tech support service for its FiOS and high speed Internet customers that covers every connected device in your home. Dubbed Tech Support Pro, the new service gives ...

The recently debuted Total Tech Support service is already causing people to think more highly of the consumer electronics retailer. Although subscribers may run into some pitfalls, especially ...

Being on-call IT support for family and friends just got a little easier, thanks to self-service tools unveiled at this year's CES This year’s CES was a wild time and foreshadowed what looks to be a ...

Walmart is taking a swipe at Best Buy with the rollout of its new Tech Services offering, which includes 24/7 remote support, device repair and setup services, both in stores and in homes. Walmart ...

It’s bad enough that you have to spend your Sunday with the phone wedged between your shoulder and ear, as you root through your computer’s control settings or tangle with a mess of serpentine cables ...

Modern technology support services have to grapple with the paradox of digital transformation. On the one hand, automated response systems and chatbots do the work of help desks and call centers, ...

Fresh off a major rebranding initiative, Network Hardware Resale is repositioning itself as a full, end-to-end network infrastructure solution provider rather than just a reseller of Cisco pre-owned ...