DENVER--(BUSINESS WIRE)--Today at Xperience 2024, Genesys®, a global cloud leader in AI-powered experience orchestration, announced the availability of native journey management capabilities for the ...
At Microsoft Ignite today, multichannel customer experience provider Genesys announced that it has strengthened its integration with Skype for Business from Microsoft. Thanks to the deeper integration ...
Dubai, United Arab Emirates: Genesys® today announced expanded generative AI capabilities for experience orchestration, helping organizations unlock deeper customer and operational insights using the ...
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