IT software company HelpSystems recently opened its Automated Bot Store, which provides pre-built bots to help customers to evolve automation projects using the company’s Automate robotic process ...

Pity today's cybercriminal. Sure, attackers can get by focusing on Windows -- but with the increasing market share of Mac OS X and the proliferation of smartphones, one operating system platform just ...

Automating processes such as answering basic online queries from customers using software “robots” can drive savings and eliminate drudgery for employees. Yet bots often trigger backlash from workers ...

Plenty of well meaning people believe automation and chatbots will eliminate jobs. Maybe but then there is good reason to be optimistic. Are bots and other technologies taking over the world and ...