U.S. wireless carriers are averaging nine or fewer problems per 100 uses, according to a new J.D. Power study Network quality ...

The outage lasted more than 10 hours and brought voice and data services to a halt for many customers of the country's ...

Verizon on Thursday said that it would begin issuing $20 credits to the accounts of customers impacted by Wednesday's nearly ...

Press and hold the side button and one of the volume buttons (either work) until the Emergency SOS slider appears. Drag the ...

Verizon customers across Georgia were offline for hours. Service is back, credits are promised, but questions remain about ...

We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and ...

Verizon says a software problem caused the glitch and they are conducting a postmortem, but experts say outages are "a fact ...

In short, when you see SOS on your phone, it means you're not connected to a cellular network. "If you see SOS or 'SOS only' ...

Verizon confirmed the outage on social media, saying it is working to restore service. Verizon customers across the U.S.

A company spokeswoman said “a software issue” was to blame for the outage, which disrupted cellular and data service for over ...

Verizon offers $20 credits to affected customers after a massive outage left many without service on Wednesday.

The phone company hasn't publicly stated what caused tens of thousands of people to lose service Wednesday, but reports ...